Locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for data mining and analysis; locally installed downloadable software using artificial intelligence, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for data mining and analysis; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for predictive technology and predictive modeling; locally installed downloadable software using artificial intelligence, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for predictive technology and predictive modeling; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in market research; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in optimizing workforce performance.

Business consultation in the fields of business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; business consultation in the fields of regulation compliance or compliance with business or organizational policies and procedures; analysis of business data; providing business intelligence services.

Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; software as a service (SAAS) services featuring software for data mining and analysis; software as a service (SAAS) services featuring software using artificial intelligence for data mining and analysis; software as a service (SAAS) services featuring software for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; software as a service (SAAS) services featuring software for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; software as a service (SAAS) services featuring software for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software using artificial intelligence for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; software as a service (SAAS) services featuring software for use in market research; software as a service (SAAS) services featuring software that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; software as a service (SAAS) services featuring software for use in optimizing workforce performance.

Chemicals and reagents for the diagnosis and detection of analytes in laboratory samples, for example, reagents for performing clinical chemistry assays, immunoassays, molecular biology assays, hematology assays, microbiology assays, all the aforementioned goods not for medical or veterinary purposes, all the aforementioned goods are chemical preparations;

Pharmaceutical and veterinary preparations, for medical diagnosis and detection of analytes in laboratory samples, in particular urine test strips and analyzers, clinical chemistry test strips, reagents and analyzers, immunoassay reagents and analyzers, molecular biology reagents and analyzers, hematology reagents and analyzers, microbiological reagents and analyzers, all the aforementioned goods for medical purposes;

Laboratory analyzers and instruments, personal health care devices, and devices for diagnosis and detection of analytes in laboratory samples, for example, urine analyzers, clinical chemistry analyzers, immunoassay analyzers, molecular biology analyzers, hematology analyzers, microbiological analyzers;

Telecommunications broadcasting including radio, television and cable television broadcasting; chatrooms (providing internet-); computer aided transmission of messages and images; news agencies

Software as a service [SAAS]; electronic data storage; software as a service [SaaS] featuring computer software platforms for artificial intelligence; software as a service [SaaS] featuring software platforms for speech recognition, speech analysis and transcription of recorded speech; software as a service [SaaS] featuring software platforms for searching, storage and analysis of data; providing online non-downloadable software for use in communication

Computer software; cloud computing software; artificial intelligence and machine learning software; speech analytic software; speech recognition software; computer software to enable searching of data; customer relation management [CRM] software; communications processing computer software; communication software