SATMETRIX SYSTEMS

SATMETRIX SYSTEMS, INC, (A corporation organised and existing under the corporation laws of the state of California (USA)),3 Twin Dolphin Drive, Suite 225, Redwood City, CA 94065, U.S.A.,FRED REICHHELD,(An individual of the United States),580 Washington Street, Wellesley, Massachusetts 02481, U.S.A.,BAIN & COMPANY, INC,(A corporation organised and existing under the corporation laws of the state of Massachusetts (USA)),131 Dartmouth Street, Boston, Massachusetts 02116 (as co-proprietor with the above two co- assignees), United States of America.