Locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for data mining and analysis; locally installed downloadable software using artificial intelligence, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for data mining and analysis; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for predictive technology and predictive modeling; locally installed downloadable software using artificial intelligence, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for predictive technology and predictive modeling; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in market research; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; locally installed downloadable software, including software delivered to users via the internet, or file transfer protocol, or secure file transfer protocol, for use in optimizing workforce performance.

Business consultation in the fields of business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; business consultation in the fields of regulation compliance or compliance with business or organizational policies and procedures; analysis of business data; providing business intelligence services.

Software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing interactions, communications and sentiments between entities and their customers; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, and visualizing interactions, communications, and sentiments across multiple channels of communication; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting and visualizing communication activities and performance; software as a service (SAAS) services featuring software for data mining and analysis; software as a service (SAAS) services featuring software using artificial intelligence for data mining and analysis; software as a service (SAAS) services featuring software for use in business performance improvement, business process improvement, sales effectiveness, or improvement of customer satisfaction and experiences; software as a service (SAAS) services featuring software for use in ensuring entities are in compliance with regulations or business or organizational policies and procedures; software as a service (SAAS) services featuring software for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software using artificial intelligence for use in predictive technology and predictive modeling; software as a service (SAAS) services featuring software for capturing, recording, monitoring, managing, analyzing, reporting, visualizing, and delivering business intelligence data; software as a service (SAAS) services featuring software for use in market research; software as a service (SAAS) services featuring software that provides real-time alerts and integrated business management intelligence by combining information from various databases and presenting it in an easy-to understand user interface; software as a service (SAAS) services featuring software for use in optimizing workforce performance.

Cocoa butter; milk products, milk beverages; fruit purees, frozen and preserved fruits, fruit peel, fruit based fillings for cakes and biscuits; fruit pulp.

Cocoa; cocoa powder; cocoa products; processed cocoa shell or cocoa pod included in this class to be used as an ingredient in the food, drink, pharmaceutical or feed manufacturing industries; chocolate; chocolate-based products; chocolate coatings; chocolate toppings; chocolate-based fillings; chocolate pastes; chocolate beverages; chocolate syrups; chocolate fudge; chocolate decorations for confectionery items; confectionery; chocolate confectionery; bakery goods; pastry mixes; chocolate fillings for bakery products; pastry; chocolate pastries; ice cream; chocolate desserts; preparations for making beverages [chocolate based]; chocolate decorations for cakes.

Non-alcoholic beverages; fruit beverages.

Cocoa butter; milk products, milk beverages; fruit purees, frozen and preserved fruits, fruit peel, fruit based fillings for cakes and biscuits; fruit pulp.

Cocoa; cocoa powder; cocoa products; processed cocoa shell or cocoa pod included in this class to be used as an ingredient in the food, drink, pharmaceutical or feed manufacturing industries; chocolate; chocolate-based products; chocolate coatings; chocolate toppings; chocolate-based fillings; chocolate pastes; chocolate beverages; chocolate syrups; chocolate fudge; chocolate decorations for confectionery items; confectionery; chocolate confectionery; bakery goods; pastry mixes; chocolate fillings for bakery products; pastry; chocolate pastries; ice cream; chocolate desserts; preparations for making beverages [chocolate based]; chocolate decorations for cakes.

Non-alcoholic beverages; fruit beverages.

Retail stores, catalog ordering services and online retail stores featuring watches, jewelry, sunglasses, eyewear, belts, key fobs, handbags, coin purses, tote bags, purses, billfolds, wallets, perfume, cologne, clothing, fashion accessories, leather goods and clothing accessories.