Business consulting and information services relating to: Application development, namely, advising enterprises on how to design, build, test, deploy and maintain mission-critical software applications to meet their current and future business needs and by advising enterprises on how to gain competitive advantage in the market by connecting disparate computer systems and processes with a unifying system architecture, reducing costs, while increasing functionality, transparency, efficiency and agility. Customer relationship management (CRM), namely, advising enterprises on how to use CRM processes and technology (and extended relationship management (XRM) to extend relationship management beyond customers) to offer an integrated, comprehensive view into customer behavior that develops better customer service, improve sales and strengthen vital business relationships, and customer relationship management, with sales and marketing, commissions, customer service, and contact and call center support services. Enterprise Resource Planning (ERP), namely advising enterprises on how to use ERP processes to automate and streamline functions and integrate IT environments to connect partners, customers, and employees in the fields of; manufacturing, with engineering, bills of material, scheduling, capacity, workflow management, quality control, cost management, manufacturing process, manufacturing projects, manufacturing flow; supply chain management, with order to cash, inventory, order entry, purchasing, product configurator, supply chain planning, supplier scheduling, inspection of goods, claim processing, and commission calculation services; financials, with general ledger, cash management, accounts payable, accounts receivable, and fixed asset management services; project management, with costing, billing, time and expense, performance units, activity management; human resources, with payroll, training, time and attendance, rostering, and benefits management services; data services, with provision of self service interfaces for customers, customer contact and call center support services; access control, with management of user access and user privileges services. Information management and collaboration, namely, advising enterprises on how to uncover the strategic advantages contained in their company data by giving them insight into their customers, supply chain, operation, financial health and other related areas by helping their employees access and share information more efficiently. Outsourcing, namely, advising enterprises on how to use cloud based services and out sourcing to lower the total cost of ownership to provide increasedOCTOBER 2011 CIPC PATENT JOURNAL 376 service levels through cost benefit analysis of existing or planned for applications and guidance on how to manage these services through use of software license agreements and their processes. Technology infrastructure, namely, advising enterprises on how to use current and future technologies and business processes to create dynamic infrastructures encompassing computer hardware and software and networks from the desktop to the datacenter that are efficient, scalable, and flexible and provide new levels of performance at lower cost. Temporary personnel services;

Computer software for use in designing, building, testing, deploying, and maintaining computer software applications; computer software for designing, building, testing, deploying, and maintaining, computer software applications for use in customer relationship management (and extended relationship management (XRM) to extend relationship management beyond customers); information management and collaboration; enterprise resource planning; infrastructure and information outsourcing; technology infrastructure; and application development;

Technology Consulting and support services relating to: Application development, namely, advising enterprises on how to design, build, test, deploy and maintain mission-critical software applications using current and future computer hardware and software to meet their current and future business needs and by advising enterprises on application lifecycle management and by advising enterprises on how to gain competitive advantage in the market by connecting disparate computer systems and processes with a unifying system architecture, reducing costs, while increasing functionality, transparency, efficiency and agility. Customer relationship management (CRM), namely, advising enterprises on how to use CRM technology (and extended relationship management (XRM) to extend relationship management beyond customers) to offer an integrated, comprehensive view into customer behavior that develops better customer service, improve sales and strengthen vital business relationships, and customer relationship management, with sales and marketing, commissions, customer service, and contact and call center support services. Enterprise Resource Planning (ERP), namely advising enterprises on how to select, use, maintain and enhance the current and future computer hardware and software that enable ERP systems that provide processes to automate and streamline functions and integrate IT environments to connect partners, customers, and employees in the fields of; manufacturing, with engineering, bills of material, scheduling, capacity, workflow management, quality control, cost management, manufacturing process, manufacturing projects, manufacturing flow; supply chain management, with order to cash, inventory, order entry, purchasing, product configuration, supply chain planning, supplier scheduling, inspection of goods, claim processing, and commission calculation services; financials, with general ledger, cash management, accounts payable, accounts receivable, and fixed asset management services; project management, with costing, billing, time and expense, performance units, activity management; human resources, with payroll, training, time and attendance, rostering, and benefits management services; data services, with provision of self service interfaces for customers, customer contact and call center support services; access control, with management of user access and user privileges services. Information management and collaboration, namely, advising enterprises on how to select, use, maintain and enhance current and future computer hardware and software that allow them to uncover the strategic advantages contained in their company data by giving them insight into their customers, supply chain, operation, financial health and other related areas and by helping their employees access and share information more efficiently. Outsourcing, namely, advising enterprises on the current and future computer hardware and software supporting cloud based services and outsourcing, and how to use cloud based services and outsourcing to lower the total cost of ownership to provide increased service levels through cost benefit analysis of existing or planned for applications and infrastructure, and guidance on how to manage these services through use of software license agreements and computer hardware and software. Technology infrastructure, namely, advising enterprises on how to use current and future computer hardware and software to design, build, test, deploy and maintain dynamic infrastructures encompassing computer hardware and software and networks from the desktop to the datacenter that are efficient, scalable, and flexible and provide new levels of performance at lower cost. Temporary personnel services;